Platinum pro painters did some interior painting for us in November. The work was excellent. The painters did a neat and precise job with absolutely no mess. High quality customer service is what Platinum Pro painters is all about, we highly recommend them. Chris is very quick to respond and come out and then provide and estimate. He schedules you in for the work to be done as soon as possible. He helped us meet a very tight schedule before listing our home. We really can’t say enough good things, if you need painting done don’t go anywhere else!!
Chris and his crew were perfect. After request for a quote, Chris contacted me within an hour to set up time to provide a quote. Everything was done around my schedule and with every step taken (signing of the contract, deposit, picking colors, setting up date for painting) to ensure that the process would be as easy as possible for us. On the day of painting, painting crew was right on time (8 AM) and worked until late. Instead of 2 days scheduled, they got everything done in 1 day by working for 10 hours and having 3 painters instead of 2 as initially planned. Timing, quality, service and approach were just great and I couldn’t be any happier with them.
I had a basement suite in Chestermere fully painted by Chris’ team. Easily the most patient and understanding person to work with. The work was meticulous, both walls and casings and the prep work and cleanup was great. I had to reschedule numerous times at the last minute due to problems I was having with the drywall contractor. Chris was always able to accommodate. Thanks again!
After i called Platinum Pro I was surprised to have the owner of the company, Chris, arrive himself at my home to conduct an estimate. Chris was professional and focused on listening to my concerns and time constraints and provided a fair price and timeline. A few days later his crew arrived early in the morning to paint my ceilings. The crew was fast and efficient completing the whole job in 1 day and I am very satisfied with the results. I will be using New Look Cabinets again for sure.
I used Platinum Pro last year for an exterior paint job for the house we were selling. They did a good job so I asked Chris to give me a quote to paint the interior of our new house, approximately 2300 sf. Chris has hired some new staff since I last used Platinum’s services, and I was impressed right off the bat, when Dave came over to take measurements for a quote. Our new house had been a rental, and there was a fair amount of wear and tear to the interior walls, and we needed 14 interior doors sprayed, a sizable kitchen island sprayed, and touch ups to the window sills, as well water damage repair to our living room ceiling .. a decent sized job for sure. These guys are true professionals, Dave and the crew did a fantastic job. They kept the lines of communication open through the whole process. What I liked most about them is that they were genuinely concerned about doing a good job. Dave would offer suggestions that would take slightly more time, but in the end would make the finished job look better. For example, repairing some loose drywall, or touching up the ceiling where the wall colour had originally been over-painted.. and they did a great job touching up the nicks and cuts before they started painting. I greatly appreciated this, as some contractors would rush through the work to get it done, so they can move onto the next job. With the weather being so cold, they set up a spray area in our living room for the doors. This made me a little nervous, but after the job there wasn’t a drop of paint anywhere where it shouldn’t have been. At the end of each day, they cleaned up the work area, or masked it off, so we were able to keep our routine. With any large job like this, there are always hiccups, but any issues or touch-ups that needed addressing were dealt with quickly and efficiently. In addition, any requests or questions I had for Chris were immediately responded to, and I felt that he genuinely appreciated our business. The fact that Chris also arranged to have a Designer visit our house and offer colour suggestions was a huge help and added value, which saved us a lot of time.. a very nice touch, and Dee was great. I’ll be giving them a call in the spring to have them paint our fence and garage doors, for sure. Don’t waste your money hiring a company that uses junior temporary workers, there’s something to be said for experience. The whole crew was great, but Dave in particular thoroughly impressed me with his level of experience and professionalism (and sometime patience). In closing, I want to thank Chris, Dave, and the rest of the crew for a job well done. I would highly recommend them, and would be happy to speak to anyone thinking of using Platinum Pro.. I wish them continued success.
Very professional and very happy with the results. I would certainly hire again for other rooms in the house. Provided good advice and completed the job very quickly and efficiently.